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|RETURNING MERCHANDISE – Before returning merchandise, please call 1-800-633-1906, write, or email us at email@example.com for an authorization number. Any merchandise returned without an authorization number will not be accepted and merchandise will be returned to you. Merchandise that needs to be returned must be returned within 30 days after receipt of that item. We stand behind our products 100% and make good on any orders defective in material or workmanship. Personalized/embroidered items can not be returned unless defective.